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(More customer reviews)You'd think with all the engineering capabilities that Franke has at their disposal, they coud have figured out how to make a dispenser in which the faucet was not open to the tank--they use it as a pressure valve since you can actually turn up the heat to the point that water boils in the tank. Why they don't have a regulator built in to keep that from happening and build in a different pressure valve is beyond me. As a result, our Little Butler is constantly dripping or sputtering. I've called Franke and they say, "You've got the water too hot." NOT. If I turn it down to where it doesn't drip, it's too cold to make tea. Try another brand. The Little Butler uses an inherently flawed approach. Check out the InSinkerator H-Wave or others in that series. I'm going to have to dump my Little Butler as it has become a pain in the butler to listen to the drip, drip, drip...
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